Customer Solution Associate

What you will do:

The Customer Solution Associate is a critical team member responsible for executing initiatives that improve guest experiences and operational excellence. This position focuses on branch-level training, travel planning, and administrative support. By ensuring high-quality training, offering tailored travel planning services, and maintaining efficient administrative processes, the role contributes to the seamless delivery of Bobobox’s guest-centric services.

You will fit in this job if you:

• Bachelor’s degree in Hospitality, Tourism, Business, Management, or a related field (or equivalent experience).
• At least 1 year of experience in training facilitation and a sales-related role, preferably within the hospitality or FnB industries.
• Strong organizational and multitasking skills to manage varied responsibilities effectively.
• Excellent communication and interpersonal abilities to collaborate with teams and deliver guest-centric services.
• Willingness to travel as needed (up to 30%).