Customer Support Specialist

exabytes


Tanggal: 1 hari yang lalu
Kota: Jakarta, Jakarta
Jenis kontrak: Penuh waktu

GROW your career with Exabytes

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career, there’s no better home for your potential than Exabytes!

Customer Support Specialist

Job Scope and Responsibility:

We are looking for a dedicated Customer Support Specialist to join our team and give exceptional technical assistance to clients regarding our products and services. This role include Handling livechat, call centre and IndoParter.

Responsibilities:

  • Provide technical assistance to clients for products & services offered by Exabytes
  • Handle call centre Exabytes ID & IndoPartner
  • Troubleshoot Technical Problem
  • Escalate Complex Issues
  • Provide Knowledge Base for Internals and for customers

Requirements:

  • Bachelor’s degree in Information Technology, Computer, or equivalent
  • Minimum 1-2 years working experience in a related field is required for this position
  • Basic Administration PLesk & cPanel or IT related certificates
  • Understanding of Basic DNS
  • Basic in Mail flow understanding & troubleshoot
  • Have Certificates in Plesk obsidian Associates & Professional
  • Have cPanel CWA, CQWA & CPCP certification
  • Good understanding in cPanel, Plesk, DNS, Postfix, Qmail, Exim, Firewall, Main flow
  • Able to speak English at least passive

Working environment:
Work From Home allowed (after the probationary period) with limited quotas per year.
Employment agreement status is Permanent Worker

Cara melamar

Untuk melamar pekerjaan ini, Anda perlu otorisasi di situs web kami. Jika Anda belum memiliki akun, silakan daftar.

Posting CV

Pekerjaan serupa

Financial Controller

Forvis Mazars, Jakarta, Jakarta
1 hari yang lalu
Financial Controller Key activities: This role is crucial in providing comprehensive financial analysis, forecasting, and strategic recommendations. The successful candidate will focus on interpreting financial data, assessing growth opportunities, and delivering meaningful insights to the management. Key Responsibilities: Analyze financial data to identify trends, variances, and opportunities for improvement. Prepare and present detailed financial reports to management, offering insights on...

Front Desk Agent

Verse Lite Hotel Gajah Mada, Jakarta, Jakarta
1 hari yang lalu
Front Desk Agent Min. 1 years experience in the same field Familiar with VHP System Excellent communication skill & fast learning "Pihak HiredToday.com dan Perusahaan tidak akan meminta biaya dalam bentuk apapun pada saat melakukan proses recruitment. Mohon segera melaporkan kepada kami, apabila Anda jika pada saat diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "HiredToday.com and...

Client Executive, Indonesia

Cisco Systems, Jakarta, Jakarta
3 hari yang lalu
What You’ll Do We are currently recruiting for a highly experienced Client Executive to move into Cisco’s Service Provider Sales Team. This is an exciting space for Cisco and the successful candidate will have the responsibility for leading the engagement with a key ‘named account’ headquartered in Indonesia that are relying on strategic partners like Cisco to enable their transformation...