Customer Support Specialist (Based in Medan)
Topremit
Tanggal: 1 minggu yang lalu
Kota: Medan, North Sumatra
Gaji:
Rp 4.000.000
-
Rp 5.000.000
per bulan
Jenis kontrak: Penuh waktu
Responsibilities
What You'll Contribure On:
What You Should Have
What You'll Contribure On:
- Support business process by maintaining good relationship with external customers as well as internal stakeholders.
- Work closely with internal departments to ensure resolution of task including complaint from the external customers.
- Receive and response to the customer's inquiry through company's communication channel.
- Proactively seeking to resolve customer complaints and issues individually or by engaging and collaborating with other team members.
What You Should Have
- Preferable min. 6 month experience in Customer Experience or relevent positions (Freshgraduates are welcome to apply.
- Proficient in English and Bahasa Indonesia both written and spoken (Mandarin is a plus).
- Have a good analytical and problem-solving skill.
- Uphold empathy, patience and initiation.
- Willing to work on Saturday, Sunday and on public holiday.
Cara melamar
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