Deputy Unit Manager

Responsibilities

Job Description - Areas of Responsibility Indicative Activities Customer Experience Process oriented - should be able to impliment & follow all set food & beverage SOP Restaurant food rating Section food rating Ensure minimi sation of dispatch related errors Regular food testing at the unit for quality & quantity being served. All food safety and hygiene level in place at unit. Audit targets achived All products available at unit to serve 100% satisfaction. Set targets for CAPD to be achieved. (Ar_P, O_D & Prep Time)Continuous follow-up with filed ops for order pickup by DE's (For Delay in pickup)All products serve within self life. Financial Achieving AOP (All controllable cost)Opening & Closing checklist followed Control Food Cost & Wastages Restaurant Rating (Focus on Product)Optimum use of labour at the unit Forecasting sales Ensure right indent is done as per sales forcastDaily reports as per brand sop Daily Inventory check. Proper GRN process at the unit to be followed.Follow-up with respective teams for smooth functioning of the unit.Coordinate with finance team for utility paymentCorrect Mid month & Monthly MISProper management for petty cash expense and strive towards reducing petty cast expensesDaily self Life check to ensure minimum spillage.Brand & MarketingPlan LSM activity for new launch productLSM activity to increase ordersPeople ManagementOne on One with team Member.Regular RNREmployee engagement activitiesPersonal hygiene for team membersDaily briefing with the teamRetention of people. As per set target.Ensure every team member is trained on Brand SOPTraining team members for next level responsibility / Growth (Operations)Refresher Training of teamDuty RoasterProcess / InitativesFollow & Impliment Brand SOP's at the unit level.