Driver Acquisition Project & KYC - Operations, ShopeeFood (Yogyakarta)

Shopee


Tanggal: 4 hari yang lalu
Kota: Yogyakarta, Yogyakarta
Jenis kontrak: Penuh waktu
Job Description

  • Develop and implement effective strategies and planning for drivers recruitement.
  • Plan, run and evaluate driver ops strategic project.
  • Manage the end-to-end onboarding process and fulfill the given target
  • Generate and analyze reports on driver acquisition and driver strategic project, identifying any bottlenecks or areas for improvement.
  • Provide regular reports to management on driver recruitment and driver strategic project, performance, and potential areas for improvement.
  • Manage and oversee the end-to-end KYC process, including customer identification, verification, and due diligence.
  • Responsible to lead around 20 KYC agents

Requirements

  • At least 5 years experience in operations, preferably in strategy and planning department from multi national company/tech company
  • Strong analytical mindset (able to understand the context, find the correlation between subject, analyse the data, draw the conclusion and provide recomendation solution)
  • Strong critical and strategical thinking (framework, leaning thinking and rootcause analytical thinking)
  • Experience to plan, execute, manage and evaluate project with excelent result
  • Having good communication skills and stakeholder management.
  • Excelent in deck creation and presentation skills.
  • Able to process the data from excel / spreadsheet.
  • Proficiency in english (written and verbal)
  • Excellent leadership and team management skills.

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