E-commerce Manager

About us

At Hint, we revolutionize the way people engage with astrology by combining cutting-edge NASA data with personalized guidance from professional astrologers. Our app offers hyper-personalized insights, 1-on-1 consultations, and detailed astrological charts, helping users navigate their lives with greater awareness and confidence. We are committed to delivering a fun and friendly user experience while empowering our community to lead happier and healthier lives. Join us and be a part of the future of digital astrology.

About the role

As our E-commerce Manager, you will be responsible for running and growing our Shopify store into a multimillion-dollar business. This role requires a self-starter who excels in managing all aspects of e-commerce operations from A to Z, ensuring the store delivers an exceptional customer experience while driving revenue growth. You’ll work on improving the UX/UI of the store, optimizing conversion rates through A/B testing, managing product listings, and executing effective email marketing strategies.

Key Responsibilities

• UX/UI Optimization:

  • Enhance the overall design and functionality of the Shopify store to maximize sales and improve the user experience.

  • Collaborate with designers and developers to implement impactful design changes.

• A/B Testing:

  • Run A/B tests to optimize key elements of the store, including product pages, checkout flows, and CTAs.

  • Analyze test results and make data-driven decisions to improve conversion rates.

• Email Marketing:

  • Develop and execute effective email marketing campaigns to drive customer engagement and retention.

  • Use segmentation and automation tools to personalize communication and maximize ROI.

• Product Management:

  • Add and manage product listings, ensuring accurate descriptions and high-quality images.

  • Work with the team to source and showcase products aligned with our astrology-focused audience.

• Quality Assurance:

  • Maintain a high standard of product presentation, ensuring images, descriptions, and pricing are polished and consistent.

  • Ensure the store’s visual identity aligns with our brand.

• Accountability and Ownership:

  • Take full ownership of the store’s performance, working proactively to solve challenges and achieve growth targets.

  • Regularly report on store performance metrics and growth strategies.

Qualifications

• Proven experience managing and growing a Shopify store to multimillion-dollar sales.

• Strong understanding of UX/UI principles and a track record of improving online store experiences.

• Hands-on experience with A/B testing tools and methodologies, including successful case studies.

• Expertise in email marketing platforms and strategies, including segmentation and campaign optimization.

• Knowledge of e-commerce best practices, particularly in product management and presentation.

• Strong analytical skills, with the ability to interpret data and make informed decisions.

• Exceptional organizational skills and the ability to manage multiple priorities effectively.

• A proactive, self-starter attitude with a strong sense of accountability and ownership.

• Familiarity with Shopify apps and integrations that enhance store functionality and performance.

• Experience in the astrology, spirituality, or lifestyle market is a plus.

• Background in digital marketing or growth-focused e-commerce roles.

Location

Hint operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Benefits

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.

• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.

• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.

• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.

• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)

• Technical Interview (90 minutes)

• Final Interview (60 minutes)

Life at Hint

By joining Hint, you’ll become part of a team that picks each other up, collaborates daily, and works hard, fast, and intelligently because they’re motivated and passionate about being the best in the industry. We thrive on innovation, push the boundaries, and are proud of our work!

At Hint, we foster a culture of creativity and continuous learning, where everyone's ideas are valued. We believe in maintaining a healthy work-life balance, supporting each other's growth, and celebrating our successes together.

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