EA Customs and Compliance Manager

Customs and Import/ Export Compliance

·       Working with Local operations, Regional and Global teams as the SPOC (Single Point Of Contact) to implement, update and maintain local and international import/ export compliance checks with proper record keeping.

·       Ensure Advanced Export Declaration (AED) compliance from all brokers when declaring export permits for Schneider Electric Asia Pte Ltd.

·       Monitor & apply license (if any) for controlled HS codes governed by Competent Authority(s).

Provides Customs and Trade Compliance Support

· Helps business units build programs to identify compliance gaps and to develop corrective actions in order to help ensure compliance with customs and other government agency regulations.

· Helps business units create compliance-related metrics to ensure cross-border processes and procedures are effective, compliant, and address identified gaps.

· Helps business units monitor compliance-related performance to ensure existing customs and trade compliance programs and processes are effective and up-to-date.

· Responds to internal inquiries to provide feedback on customs and trade compliance requirements.

Provides Training and Audit Support Related to Customs and Trade Compliance

· Performs customs and trade compliance audits to ensure business units are compliant.

· Collaborates with business units to determine action plans to address and resolve customs and trade compliance issues.

· Documents and presents audit findings to execute corrective action plans and address customs and trade compliance issues.

· Establishes and delivers training materials and programs on customs and trade compliance topics to business units in order to ensure that compliance standards and performance targets are met.

Ensure all 9 countries perform Export Control checks for all domestic sales to comply with customs regulations.

Vendor Management (Forwarder/ Broker/ Transport Ops)

·       Manage and monitor the performance of Transport Ops, Broker and Forwarder for the East Asia region to drive FTAs (back to back & RAC), ensuring end-to-end lead-time performance by factories, warehouse, Transport Ops, brokers & forwarders to enable duty savings by countries of destination

·       Drive Key Performance Indicators (KPI) with vendors and reporting templates/ frequency and conducts reviews to drive vendor performance

·       Investigates performance failures with vendors and obtains root cause analysis reporting from vendors for process improvements/ enhancements ensuring proper record keeping.

·       Audit Brokers/ Transport Ops on process adherence and compliance through Customs Health check on a regular basis.

·       Support countries to improve HS code compliance with their brokers to reduce customs fines

Reporting

·       Hosting weekly SIM (Short Interval Meetings) with 9 countries to drive improvements to customs and compliance and End to End FTA performance.  Work with origin plants to ensure origin FTA forms are provided timely and accurately.

·       Publishing and presenting of KPI metrics for customs and compliance and End to End FTA performance.

Process improvement/ Set up

·       Working with stakeholders to provide visibility & increase efficiency through implementation of systems/visualization tools, resolution of system issues related to existing systems/programs (Integration Point (IP) Global Compliance Tool) which impacts operations and to drive for process improvements & long terms solutions.

·       Analyze solutions & support project implementation pertaining to Customs & regulations compliance for Hub Asia’s import/ exports.

·       Communication and collaboration with internal stakeholders and partners to implement new processes / procedures or knowledge sharing.

·       Engages internal stakeholders and customer for (Re)-alignment of outdated processes and creates/ amends standard operating procedures (SOP) and work instructions (WI)

Others

Project and tasks as assigned by the Manager

·       Asean Wide Self Certification

·       Back to Back FTA database for Philippines

Education:

Degree/Diploma in Logistics/Supply Chain Management/Transport Management

Job Related Experience:

Minimum 5-8 years Customs, Shipping or Freight Forwarding experience.

Customs and trade compliance regulatory knowledge in multiple Asia-Pacific countries

Business Understanding:

Shipping Industry practice, Customs Procedure, International Trade, Free Trade Agreements

Others (e.g. language skills, technical skills):

Computer Literate, Shipping & Transport Management skill, Good communication skill, Negotiation skill. Solid project management and analytical skills

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