Executive Housekeeper

Shangri-La Surabaya

"To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design. The finest dining experiences at every hotel and resort ensure that every palate is pampered, but what makes each stay truly memorable is something even more exquisite and rare - Shangri-La’s special kind of hospitality. Hospitality from the heart.

Experience a refined oasis of quietude in the heart of Surabaya, where luxury is redefined with unparalleled comfort and elegance. Surrounded by lush gardens, this urban sanctuary offers world-class amenities, including spacious rooms, award-winning dining options, and a tropical pool ambiance for ultimate relaxation. Whether for business or leisure, guests enjoy serene settings, exceptional service, and convenient access to Surabaya's vibrant cultural and commercial centers, creating a true haven amid city life.

We are Looking for Executive Housekeeper

As an Executive Housekeeper we rely on you to

• Ensure smooth operation on a daily basis
• Lead the team and maintain a high standard of service
• Maintain the team performance and process flow
• Oversee the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies
  
  

We are looking for someone who

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Has previous experience in a similar capacity, preferably from a luxury hotel
• Must be detail-focused and guest-oriented
• Has high proficiency in both written and verbal English (and the local language)
• Has strong interpersonal skills
• Continuously looks for ways to develop themselves as well as others
• Is a friendly, helpful and trustworthy leader
• Leads by example
• Has no fear of new challenge
  
  

If you think this job suits your expertise, please apply to the following link!