FIELD SERVICE ENGINEER

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Responsibility

• Attend to field service work as determined and scheduled.
• Responsible for providing field services to support the installation, startup,maintenance and operation of automation control systems, drive systems, manufacturing systems, industrial networks and the invidual products witch comprise these systems.
• Troubleshoot hardware and software problems at customer site.
• Provide customer coordination of RA products and systems by performing the following functions:
  • On-site analysis and specification preparation.
  • Hardware configuration – system and product application.
  • Programming assistance.
  • Project coordination between customer, sales, product division.
  • Technical support – field start-up, integration, and maintenance.
  • Documentation.
  • Testing and acceptance.
• Provide proper reporting of technical, administrative, and accounting information as required.
• Requires minimal day to day supervision and directoion, frequently work independently tooptimize work activities.
• Provide technical assistance to sales and customer personnel on product applications toinclude alternatives, recommendations, explanations, surveys, etc to meet the customer'srequirements.
• Make recommendations for product improvements, especially as they affect operations and reliability of RA products.
• Pursue all opportunities to generate revenue for all RA products and technical support services including applications engineering contracts, retrofit contracts, training, documentation and support service agreements.

This is an onsite position, you will report to SOLUTIONS & SERVICES BUSINESS LEADER, INDONESIA Qualifications

• 3to 5 years' experience in Industrial Automation
• Relevant field support and service experience in Industrial Automation Control field.
• Ability to design, develop, program and troubleshoot PLC, HMI, and SCADA systems, having experience with motion and inverter.
• Experience in Tyre, Pharma Industries.
• Experience in Products like SLC, PLC5, ControlLogix, FT View SCADA, FT Historian, FT Batch,SQL Reporting
• Experience in ControlNet Device Net.
• Experience in Inverter ( MV & LV ) as well as drive system.
• Experience in Basic Network management.
• Experience in Industrial Automation Maintenance or Field Service Operation

This position is part of a job family. Experience will be the determining factor position level and experience We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-SY1 #LI-Onsite