Gateway Supervisor (Mandarin Speaker)

J&T Cargo Indonesia (PT Global Yimi Cargo)


Tanggal: 2 minggu yang lalu
Kota: Bekasi, West Java
Jenis kontrak: Penuh waktu
Key Responsibilities:

  • Supervise day-to-day gateway operations including receiving, sorting, and dispatching cargo.
  • Coordinate with linehaul, warehouse, and sorting teams to ensure on-time cargo transfer.
  • Ensure all packages are processed correctly, following scanning and handling procedures. Monitor delivery timelines and ensure compliance with service-level agreements (SLA).
  • Act as the main liaison with Mandarin-speaking vendors or partners.
  • Resolve operational issues promptly and effectively.
  • Conduct regular performance evaluations and provide training or coaching to gateway staff. Ensure safety and cleanliness standards are followed at the gateway hub.
  • Generate daily/weekly reports on operational KPIs, issues, and improvement plans.
  • Work closely with the logistics, transportation, and customer service teams to improve operational efficiency.


Job Requirements:

  • Bachelor's Degree in Logistics, Transportation, Supply Chain, or a related field.
  • At least 23 years of experience in logistics, gateway, or warehouse operations; supervisory experience is preferred.
  • Fluent in Mandarin (spoken and written) required for communication with internal and external stakeholders.
  • Strong leadership, problem-solving, and team management skills.
  • Good analytical skills and attention to detail.
  • Proficient in Microsoft Office (especially Excel) and operational tools or WMS systems.
  • Willing to work shifts, weekends, or overtime when required.
  • Able to work under pressure and adapt quickly to operational changes.
  • Preferably domiciled or willing to work in the Cikarang area.

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