Insurance Specialist (Bandung) - Zurich Asuransi Indonesia

Job Summary

An Insurance Specialist is responsible for evaluating and analyzing insurance applications to determine the risks involved and the appropriate coverage levels. They work closely with clients to assess their insurance needs and provide them with the best possible insurance solutions. The role involves a combination of customer service, risk assessment, policy management, and claims processing

Job Qualifications

Required:

• Bachelors Degree and No prior experience required in the Sales area
  
  

Preferred:

• Insurance Industry experience
• Insurance Sales experience
• Strong verbal and written communication skills
  
  

Job Accountabilities - Key Accountabilities

• Sells the organization's propositions to new and existing clients.
• Acts as the customer´s point of entry into the Zurich organization; takes responsibility for the customer experience with Zurich, resolving and / or escalating their issues and keeping oversight of service delivery to the customer to ensure service expectations are fulfilled at all stages of the process (e.g. claims, invoicing).
• Shows good understanding of the customer needs and applies advanced customer interaction skills.
• Identifies customer needs and advises on propositions; suggests additional offerings to existing clients (cross-selling).
• Makes sure that quotations are issued (eventually with the help of a customer service team) promptly and in an accurate manner; maintains data integrity within relevant systems.
• Shows expected sales behavior while fully adhering to local organization standards and processes.
• Supports specific marketing campaigns; provides input and actively contributes to the enhancement of the organization's products, services and processes.
• Works closely with other organizational units, provides training and participates in projects as appropriate.
  
  

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

Join us as we constantly explore new ways to protect our customers and the planet.

• Location(s): ID - Bandung
• Remote working:
• Schedule: Full Time
• Recruiter name: Cindy Larissa
• Closing date: