IT Infrastructure Officer

Key Responsibilities
- Monitor, maintain, and troubleshoot physical and virtual servers (Linux & Windows Server).
- Manage server backups, ensuring data integrity and availability.
- Support and administer server-related services such as Active Directory, DNS, and DHCP.
- Install, configure, and manage VMware environments, including ESXi hosts and vCenter Server.
- Troubleshoot and resolve issues related to virtual machines, storage, and networking within VMware.
- Implement and manage network routing, NAT, VPN, and firewall rules on Mikrotik devices.
- Assist with the deployment and management of end-user devices, including desktops, laptops, and printers.
- Maintain domains and manage Cloudflare hosting (experience with Cloudflare is a plus).
- Collaborate with the IT team to support ongoing projects and initiatives.
- Document IT system configurations, procedures, and troubleshooting guides.

Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- At least 2-4 years of experience in IT support or system administration.
- Experience with Windows/Linux server administration, including AD, DNS, DHCP.
- Proficiency in VMware ESXi, vCenter, and related virtualization technologies.
- Strong knowledge of Mikrotik routers, switches, and firewall configurations.
- Experience with backup solutions, disaster recovery, and IT security best practices.
- Basic scripting knowledge (e.g., PowerShell, Bash) is a plus.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment with occasional after-hours support.
- Availability for on-call support as needed.