IT Support Gorontalo

PT Metrodata Electronics, Tbk


Tanggal: 2 minggu yang lalu
Kota: Gorontalo, Gorontalo
Jenis kontrak: Penuh waktu
  • Minimum Education D3 Diploma, Information Systems, Computer Engineering or equivalent education
  • Minimum 1 year experience as IT Servicdesk, IT Helpdesk
  • Experience in IT hardware and software maintenance and troubleshooting
  • Understand the incident process / service request log by Ticketing System
  • Have good communication skills
  • Responsive and Proactive in doing work
  • Disciplined and Punctual
  • Being able to speak English is preferred


  • Minimum Qualifications: Improve sla achievement of the services provided

  • Manage, maintain and repair all problems related to technology experienced by users, both hardware, software and applications used (For it assets around 22,000) while the number of core applications is > 10

  • Collaboration with all parties to build awareness of the use of data-related technology, virus attacks, application use etc

  • Collaboration with all parties in the process of analyzing obstacles or problems to get to the causes

  • Ensuring that all devices (hard and software) and applications used meet the standards set by the head office

  • Installing, setting and configuring technology devices in locations including the application of new technology

  • Report all possibilities that will be potentially dangerous in the use of technology

  • Placement in Gorontalo (Sulawesi Selatan)


PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

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