IT Support Specialist

This is a full-time on-site role for an IT Support Analytics professional. The role involves providing technical support, identifying and resolving IT-related issues, and maintaining systems to ensure smooth daily operations. You’ll also use analytics tools to monitor and improve IT systems and services for optimal performance.

Responsibilities:

• Troubleshoot desktop and system issues
• Provide help desk and user support
• Leverage analytics tools to monitor system performance
• Collaborate across teams to improve IT workflows
  

Qualifications:

• Bachelor’s/D4 degree in Information Systems, Information Technology, or related fields (fresh graduates are welcome)
• Proficient in tracking platforms (e.g., Google Tag Manager, Google Analytics)
• Familiar with CRM platforms and their integration into analytics workflows
• Strong analytical thinking and communication skills
• Ability to work flexibly and independently
• Fluent in professional English (TOEFL/TOEIC/EF SET minimum C1 Level)
• Eagerness to learn and adapt to new technologies and tools
  

Please Read Before You Apply:

There will be an English test and a technical test.

Please prepare approximately 180 minutes to complete the form (it may take less).

We will prioritize candidates who submit early and meet the qualifications to proceed to the interview stage.