IT Support Specialist (Surabaya, Indonesia)
camLine | Elisa Industriq
Tanggal: 17 jam yang lalu
Kota: Surabaya, East Java
Jenis kontrak: Penuh waktu
To strengthen our team, we are looking for a skilled, proactive, and customer-focused IT Support Specialist to provide hands-on support and ensure smooth IT operations across our offices. You will play a key role in delivering high-quality service to internal users and supporting the tools and systems that keep our business running.
Your Responsibilities Include But Not Limited To:
Email: [email protected]
Your Responsibilities Include But Not Limited To:
- Deliver first- and second-line support for hardware, software, and network issues.
- Support and administer Microsoft 365 (M365) services, including Teams and SharePoint.
- Handle office IT support, including meeting room equipment and peripherals.
- Install, configure, and maintain laptops and other devices for new and existing employees.
- Troubleshoot and support Windows, macOS, and Linux environments.
- Assist with user account management and access control.
- Collaborate on IT projects and contribute to global initiatives
- Document solutions and maintain accurate records in the ticketing system.
- Proven experience in IT support or a similar role.
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Experience with M365 administration and related tools.
- Familiarity with networking concepts and troubleshooting.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a global team.
- Relevant certifications (e.g., ITIL, Microsoft, CompTIA A+) are a plus.
- Strong communication skills in English (written and spoken).
Email: [email protected]
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