Junior Trade Desk Support Specialist

Company & Culture

EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments including stocks, ETFs, bonds, futures, and options all within a single, multi-currency account.

We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future.

As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable assetour people. Join us in shaping the future of finance.

About The Role

We are seeking a highly motivated and detail-oriented Junior Trade Desk Support Specialist to provide operational and technical support to our trading team. In this role, you will act as a liaison between traders, IT, and operations, ensuring the seamless execution of trades and the resolution of technical and operational issues. Your ability to work under pressure, troubleshoot complex problems, and maintain a strong understanding of trading systems and financial markets will be critical to success.

Reporting line: Trade Desk Lead

Worksite: Remote

Responsibilities:

Trade Support:

• Monitor and manage trading activity across multiple platforms to ensure accurate and timely execution of trades.
• Assist traders in resolving trade discrepancies, breaks, or errors by coordinating with internal and external counterparties.
  
  
  

System Monitoring and Issue Resolution:

• Proactively monitor trading systems and applications to ensure optimal performance and uptime.
• Identify, troubleshoot, and escalate technical or operational issues to the relevant teams, ensuring prompt resolution.
  
  
  

Client and Broker Liaison:

• Act as a point of contact for brokers, clients, and internal teams for trade-related queries and issues.
• Maintain strong relationships with external counterparties to facilitate smooth trade execution.
  
  
  

Reporting and Documentation:

• Generate and distribute daily, weekly, and ad-hoc reports on trade performance, system metrics, and issue resolution.
• Document processes, workflows, and resolution steps to build a knowledge base for the trade desk.
  
  
  

Compliance and Risk Management:

• Ensure all trading activities comply with regulatory and internal policies. Identify and report potential risks or breaches in compliance to appropriate stakeholders.
  
  
  

Qualifications:

• Bachelors degree in Finance, Economics, Computer Science, or a related field.
• 13 years of experience in trade support, operations, or a similar role within financial services.
• Familiarity with trading platforms (e.g., Bloomberg, FIX Protocol, EMS/OMS systems) and financial instruments (e.g., equities, derivatives, FX).
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills to interact with technical and non-technical stakeholders.
• Ability to multitask and work effectively under pressure in a fast-paced environment.
• Proficiency in Excel and familiarity with programming languages (e.g., Python, SQL) is a plus.
  
  
  

Key Competencies

• Technical aptitude to understand trading systems and tools.
• Strong interpersonal skills for effective collaboration with diverse teams.
• Proactive approach to identifying and resolving issues.
• A strong sense of urgency and commitment to deliver high-quality support. Work Environment
• Fast-paced and dynamic environment, requiring to work shifts to support trading activities across global markets.
  
  
  

Personality / Mindset

• Integrity & loyalty
• Team player with advanced communication and collaboration skills
• A hands-on, can do attitude - always looking for solutions and thinking out of the box
• Overachiever mentality
• Ability to work and succeed in the fast pace and ever-changing environment
  
  
  

Benefits

• Competitive salary & performance-based bonus programs
• Corporate benefits (choose your preferred options)
• Truly inspiring culture, pleasant and informal work environment
• Ongoing education & training programs
• Opportunity to network and connect in the Corporate Events
• Global career opportunities
• Benefits/perks listed above may vary depending on the nature of your employment with the company and the country where you work.
  
  
  

A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.

Through our robust, cutting-edge trading platforms, you can offer clients access to comprehensive, global financial instruments and investment possibilities while keeping their data safe and private.