Key Account Manager

Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.

Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.

We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions.

To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube

Job Responsibilities

• Account Strategy & Development
• Develop and maintain an account strategy aligned with Amcor’s offerings.
• Understand customer needs and drive sales opportunities within Amcor’s portfolio.
• Manage accounts and assess new and existing customer opportunities, focusing on cross-functional collaboration.
• Build strong, multi-level customer relationships, addressing issues promptly.
• Identify at-risk business and take action to retain it.
• Customer Engagement & Relationship Building
• Schedule and manage customer meetings, including regular business and quality reviews.
• Ensure cross-functional alignment with customers on sustainability and innovation goals.
• Maintain Amcor resources and expertise to address customer needs.
• Account Demand & Handling
• Work with Supply Chain to ensure demand accuracy; analyze data to improve forecasting.
• Create competitive pricing strategies and manage account profitability.
• Build strong customer rapport and ensure clear communication of account needs.
• Performance & Results
• Achieve sales and profit targets, using Salesforce to track progress.
• Conduct regular performance reviews and lead business negotiations with key accounts.
• Budget & Planning
• Develop sales forecasts and account budgets in coordination with internal teams.
• Ensure timely payment collection with Finance and Supply Chain support.
• Relationship & Cross-functional Coordination
• Build strategic relationships across customer teams, beyond just purchasing contacts.
• Collaborate with Amcor’s teams, including R&D and Marketing, to support account needs.
• System & Process Adherence
• Promote use of internal sales systems and maintain ISO and OHSAS standards.
• Lead cross-functional projects from concept to delivery and act as the voice of the customer.
  

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field. Advanced degree preferred. GPA requirements: minimum 2.5 from a reputable university or 3.0 from other institutions. Must provide verified transcripts or certification.
• At least 3 years of relevant work experience in account management, sales, or a similar customer-focused role, preferably in the packaging or manufacturing.
• Willingness to travel for business, including to remote locations, with flexibility for extended trips as needed.
• Based in Greater Tangerang (West Jakarta, Tangerang, South Jakarta, Depok, Bogor, Cibubur).
• Proven success in negotiating contracts, closing deals, and growing revenue in key accounts.
• Self-motivated, results-driven, and energetic; able to work independently and manage multiple priorities.
• Proficient in English: Excellent verbal and written communication skills in both English and the local language; able to present complex information clearly and persuasively.
• Own a personal car and be able to drive independently for client meetings and travel needs.
  
  

Amcor is a global leader in developing and producing responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly lighter weight, recyclable and reusable, and made using an increasing amount of recycled content. In fiscal year 2022, 44,000 Amcor people generated $15 billion in annual sales from operations that span 220 locations in 43 countries. NYSE: AMCR; ASX: AMC