Last Mile Operation (Acquisition & Engagement)

Segari


Tanggal: 9 jam yang lalu
Kota: Tangerang, Banten
Jenis kontrak: Kontraktor
Responsibilities

  • Assist in the development and implementation of rider engagement initiatives to promote satisfaction and retention.
  • Collaborate with different teams to help align engagement efforts with company goals.
  • Receive written or via phone feedback from riders and suggest improvements to enhance their experience.
  • Serve as a point of contact for riders regarding engagement-related questions or initiatives.
  • Assist with adapting global engagement practices to local contexts.

Requirements

  • Bachelor’s degree in Communications, Marketing, Business Administration, or a related field (or equivalent experience).
  • 1-2 years of experience in a role focused on engagement, communication, or community-building.
  • Strong organizational skills with the ability to manage multiple tasks.
  • Excellent communication skills.
  • Creativity and a collaborative approach to work.
  • A passion for building community and improving team morale.
  • ⁠Willing to mobile

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