Ocean Freight Customs Operations Specialist Supervisor

DHL Global Forwarding


Tanggal: 4 jam yang lalu
Kota: Tangerang, Banten
Jenis kontrak: Penuh waktu
Job Objectives


  • Supervise job duties of Customs Operation Specialist


Job Duties


  • Coordinate and monitor Custom Clearance day to day activities
  • Maintain contact / correspondence with consignee for incomplete / missing documents
  • Responsible for KPI achievements by monitoring daily operations performance team / vendors reviews
  • Define HS number
  • Ensure that the 3 layers checking of customs declaration process are carried out, which are PIB drafter (first layer), customer (second layer), and PPJK / Ahli Kepabeanan (third layer), refer to Procedure DGF_ID_CDZ-01_V2.00 Customs Clearance
  • Responsible for cargo clearance status
  • Ensure to maintain for delivery goods in coordination with Customer Service
  • Inform the customs clearance progress/status, special requirements to consignee if any
  • Responsible to solve the shipment/cargo problem (eq. pilferage, damage)
  • Inform superior and relevant functional unit continuously and in good terms of occurrences within his/her area of responsibility
  • Monitoring for collecting documents from third party
  • Maintain relationship with customer
  • Leading daily morning briefing
  • Monitoring timestamp on Cargowise1
  • Inform and socialize regulation related customs clearance
  • Comply with Quality, Environmental, Occupational Health & Safety, and Business Continuity Management Systems procedures and regulations, and participate in their programs


Job Requirements


  • Bachelor's degree in the relevant field, Master's degree is an advantage
  • Minimum 5 years of relevant work experience
  • Proficiency in English, both in writing and speaking
  • Has adequate computer literacy and proficiency
  • Has all technical competencies and skills required for the position
  • Clean criminal record and adherence to ethical standards


*Note - Kindly share your updated resume in English

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