Operations Specialist - Surabaya
GSM | XanhSM Co.,LTD
Tanggal: 6 hari yang lalu
Kota: Surabaya, East Java
Jenis kontrak: Penuh waktu
Responsibilities
- Effectively coordinate Driver Partners to ensure supply-demand balance
- Manage Driver Partners' performance through daily operational data analysis
- Handle arising incidents related to drivers, assets on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties
- Oversee driver onboarding, training, and performance management
- Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)
- Experience in driver management and fleet management
- Able to communicate in English, at least for daily conversation.
- Tech-savvy, comfortable using various technologies and digital tools
- Ability in data analytics and administration
- Able to drive car and possesses a valid car driving license (SIM A) will be an advantage.
- Work location: Surabaya, Jawa Timur
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