Practice Administrator-Primary Care Walk in Center- Great location

Summary

We are seeking someone with Walk-In/Urgent care experience. The facility is open 8:00am - 8:00pm, 7 days a week, including holidays.

Reporting to Director of CHMG, this position will oversee a practice or a group of practices and be directly responsible for maintaining the balance of clinical and managerial operations, ensuring that all staff are working at optimal levels of performance, clinical and performance metrics are understood, monitored, and achieved, budgets are developed and maintained in order to sustain operations in a fiscally viable manner, patient satisfaction levels and employee engagement levels are exceptional. The Practice Administrator takes a leadership role in the development and implementation of cross-departmental projects and process improvement initiatives, as well as the mentoring of new practice leaders. The position provides practice level strategic leadership that focuses on expanding market share and developing services to meet the needs of the patients in the communities that we serve. Practice Administrators assist to ultimately ensure that the mission, vision, and values of CHMG and Concord Hospital are upheld.

Education

Associates degree and minimum of 7 years of related experience or; Bachelor’s degree and minimum of 5 years of related experience or; Master’s degree and minimum of 2 years of related experience.

Certification, Registration & Licensure

Meets Licensure/Certification requirements per department and/or professional standards.

Experience

Minimum of 5 years demonstrated leadership experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and DNV standards. Familiarity with medical terminology preferred. Urgent Care / Walk in care experience preferred.

Responsibilities

• Establishes positive working relationships with providers, CHMG Leadership, and interdepartmental
  
  

peers.

• Manages departmental core processes.
• Responsible for utilization of provider schedules, and appropriate allocation of provider and support staff.
• Ensures compliance with State, Local and Federal regulatory requirements and the CH Quality
  
  

Management System (QMS)

• Establishes and monitors annual department budget, accountable for development of action plans related
  
  

to financial performance.

• Analyze financial performance on a daily, weekly, and monthly basis. Meet with department leadership to
  
  

determine opportunities for improvement and associated action plans

• Trend key performance indicators and ensure targeted benchmarks are achieved in relation to Meaningful
  
  

Use, Provider Dashboards, Revenue Cycle Metrics, etc.

• Recruits, retains and develops staff and manages performance.
• Mentors and supports the development of other practice leaders (assistant practice managers, clinical
  
  

leaders, and practice managers.)

• Participates in process to monitor staff and provider activities, provides necessary counseling to prevent
  
  

situations from escalating, and responsible for communicating disciplinary actions.

• Participates in and supports departmental and organizational change.
• Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates
  
  

multiple aspects of projects, events, and other complex activities.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

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Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical And Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this job, the employee is regularly required to hear, perform activities that require fine motor skills, and speak. The employee is frequently required to bend, reach, sit, stand, and walk. The employee is occasionally required to squat.

Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

The employee is frequently exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, and bodily fluids.

The noise level in the work environment is usually moderate.