Process Improvement & Operations Excellence

SIRCLO


Tanggal: 17 jam yang lalu
Kota: Tangerang, Banten
Jenis kontrak: Penuh waktu
Responsibilities

  • Act as the first-line support for the warehouse operations team in relation to system usage, processes, and daily errors.
  • Collaborate with the Engineering/Product team to manage new system integrations, such as onboarding principals/brands/new warehouses, O&JIT features, or other system updates.
  • Assist in identifying recurring system issues and perform basic root cause analysis.
  • Support the implementation and dissemination of new SOPs or systems to warehouse users.
  • Compile and summarize user requests to be communicated systematically to the technology team.
  • Contribute to process and system improvement initiatives based on field observations.

Requirements

  • Minimum Diploma (D3) or Bachelor's degree (S1) in Information Technology, Information Systems, Industrial Engineering, Logistics, or a related field.
  • At least 1 year of experience in IT Support, Business Process, or Warehouse Operations.
  • Good understanding of operational business processes, especially from Purchase Order to Delivery Order.
  • Proficient in Microsoft Excel (including VLOOKUP, SUMIF, PivotTable) and Google Sheets.
  • Comfortable working directly on-site at warehouses and liaising with various operational teams.
  • Possesses basic analytical skills in addressing system issues.
  • Familiar with data flows and system structures (WMS, OMS, ERP), process flows/flowcharts; knowledge of SQL, HTML, or VB programming is a plus.
  • Willing to work 6 days a week and be stationed at warehouses in the Jakarta and Tangerang area, with readiness for out-of-town business trips if needed.
  • Highly initiative, detail-oriented, and able to work flexibly in a dynamic environment.

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