Quality Manager

Key Responsibilities:

• Qualify suppliers, processes, equipment, devices and tools and commodities according to planning.
• Ensure that suppliers meet the quality, reliability, functionality, characteristics and performance specifications within the Quality Standards certified by the Company and by any government certification standard.
• Ensure clear and accurate communication of technical problems and requirements;
• Contribute to improving process performance and solving technical problems with suppliers and/or production lines, through failure analysis and making sure that corrective actions are implemented appropriately and within the specified deadline.
• Provide continuous feedback to suppliers about their performance in relation to their competition, new technology, qualifications, failure analysis, quality improvement, reliability, etc.
• Take care of Lenovo equipment and materials used in the development of its functions, such as notebooks, cell phones, tools, backpacks, and others.
• Comply with the standards and procedures contained in the Quality, Environmental, Safety and Occupational Health Management Systems, as well as other Lenovo standards, procedures, and policies.
• Perform other tasks related to the position and/or determined by the company.
• Collect information from Quality Global team and lead sites on new products and assure implementation of quality requirements / targets on supplier process.
• Work on targets definition for KPIs and follow up on KPI results and target achievement.

Quality Management Skills

• Product Lifecycle Management (PLM): Knowledge of PLM systems and how to manage a product’s lifecycle from conception to disposal.
• Inspection Techniques: Proficiency in various inspection methods, such as visual inspection, automated testing, and non-destructive testing.
• Quality Standards & regulatory: Understanding of the specific quality challenges, standards, and regulations relevant to the product and the industry specific regulations
• Lean Manufacturing: Knowledge of Lean principles to minimize waste and improve process quality. Skills in identifying areas for improvement and implementing process optimization techniques like Lean Manufacturing, Kaizen, or Six Sigma methodologies.
• In-Process Quality Control (IPQC): Skills in implementing IPQC to detect and address quality issues during the manufacturing process.
• Sampling & Testing: Proficiency in developing sampling plans and conducting tests to verify process and product quality.
• Quality Audits: Ability to conduct internal and external audits to ensure compliance with quality standards and regulatory requirements.
• Statistical Analysis and Interpretation: Skills in using statistical tools (e.g., SPC, Minitab) to analyze data, control processes, and make data-driven decisions.
• Governance of Quality Metrics & KPIs: Skills in defining and monitoring key performance indicators (KPIs) related to product and process quality.

Key Requirements:

• Technology and Systems Knowledge: Familiarity with management software (e.g., ERP systems, WMS, TMS) and technologies like IoT, and AI)
• Negotiation: Capability to reach agreements that benefit all parties involved, whether in business transactions, contract discussions, or conflict resolution.
• Risk Management: Identifying potential risks in the process and developing strategies to mitigate them.
• Project Management: Managing projects, including new product launches, process improvements, and technology implementations.
• Financial Acumen: Knowledge of financial principles related to cost management, budgeting, and financial analysis within the operations. Skills in conducting cost-benefit analysis to evaluate material procurement, inventory strategies, and logistics.
• Communication and Collaboration: Strong communication skills for working with cross-functional teams, Stakeholders, suppliers, and customers.
• Problem-Solving and Critical Thinking: Ability to quickly identify issues and develop effective solutions. Proficiency in tools like Root Cause Analysis (RCA) Fishbone Diagram, 5 Whys, and Failure Mode and Effects Analysis (FMEA) to identify and address issues.
• Change Management: Skills in managing change especially during process transformations or technology implementations.
• Leadership and Team Management: Leading and mentoring teams, fostering a culture of excellence, and driving continuous improvement initiatives.
• Customer Focus: Strong commitment to meeting customer expectations and ensuring customer satisfaction with product quality, cost and Delivery

Key Qualifications

• Electrical / Mechanical Engineering
• Minimum experience of 5 years on Quality area (Quality Engineering function is preferred).