Region Finance Head, Diagnostics Customer Services

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers (SHS), we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come in and join our Asia Pacific team as Regional Finance (FI) Head, Diagnostics (DX) Customer Services (CS).

Your tasks and responsibilities:

• Partner with CS-Lab Solutions (LS) Region Service Head and is part of DX FI leadership team in Region.
• Accountable for achieving Regional DX Service financial KPIs (incl. revenue as integral part of overall RCOS revenue and cost targets) together with CS-LS Region Service Head.
• Lead analysis of overall Service performance in Region incl. Zone + Region/ Zone Enablement Functions (e.g. Training Centers, etc.), and operational KPIs and drivers.
• Lead Service Finance teams in Zones and actively participate in Global Service Finance Community.
• Define and implement the CS-LS strategy in the Region in alignment w/ the global CS-LS strategy together with CS-LS Region Service Head; identifies service-related opportunities to enhance the Business and Service performance.
• Orchestrate and drive regular Regional Performance Reviews together with CS-LS Region Service Head:
• Understand market, IB and stability, headcount/ capacity development, and cost driver implications within Region.
• Understand and support Zones/ Countries in critical customer and portfolio topics, incl. new business models.
• Ensure the relevant topics for a Zone are being discussed, operational drivers of zone trends and corresponding risks are properly managed, ensures continuous improvement cycle for Zones and required HQ support.
• Support commercial project management including risk management and initiatives to improve efficiency, clarity, and the corresponding financial impact of implementation; ensure implementation of risk and opportunity management and reporting, including mitigation measures.
• Drive local implementation of process and change management as part of Service Transformation together with CS-LS Region Service Head.
• Ensure proper consideration of Service costing and pricing (in line with local Business Area/ Business Line expectation and regional guardrails) within overall deal calculation as well as contract management within Region and supports deal building and escalation processes from Service side.
• Drive improvement of overall business performance and is accountable for realization of Service productivity targets in Region.
  
  

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/laboratory-diagnostics

Your qualifications and experiences:

• Proven history of successful leadership within a Finance function with functional responsibility for a business with at least 8 – 10 years of experience within Performance Controlling and other Finance functions, preferably with first Direct Management or demonstrated leadership.
• Experience in Customer Services and a good understanding of the Diagnostics business environment are required.
• Change Driver – Promotes and adapts approach, goals, and methods to achieve solutions and results in dynamic situations and able to work with minimal supervision.
• Ability to influence without authority and collaborate across all levels of an organization (internal and external).
• Comfortable with working in multi-cultural environments across different countries and languages.
• You have very good presentation skills, and you show team orientation, communication skills and customer orientation.
• Minimum Bachelor’s degree or equivalent experience required in Finance/ Business Administration, preferably supplemented with a Master/ MBA degree.
• Willing to travel at least 20%.
• Working Location: Australia/ China/ India/ Indonesia/ Japan/ Korea/ Malaysia/ Philippines/ Singapore/ Thailand/ Vietnam (No relocation is required)
  
  
  

Our global team:

We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

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