Rental Engineer - Balikpapan
KSB Company
Tanggal: 14 jam yang lalu
Kota: Balikpapan, East Kalimantan
Jenis kontrak: Penuh waktu
- Support Workshop and Rental a fleet of pump and matches availability with customer requirements and needs.
- Responsible for meeting/communication the daily service maintenance and repair needs of the customer’s equipment, and acting as Company Representative
- Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.
- Ensure the rental operation runs efficiently.
- Interacts with clients in-person and on the phone ensuring high-quality service and excellent overall customer experience.
- Arranges for the rental of pumps, including all necessary paperwork.
- Works with shop personnel, as well as takes ownership and all steps necessary, to ensure pumps are client-ready, on-time.
- Ensures high-quality customer satisfaction and overall positive customer experience.
- Resolve customer complaints to their satisfaction with KSB policies and procedures.
- A collaborator in a dynamic environment within a matrix organization
- Having a positive attitude, open-mindedness, motivated and willingness to learn
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