Resort Operations Associate Manager

Responsibilities

As a Resort Operations Associate Manager at Bobobox, you are responsible for oversee multiple locations of Bobocabin in West Java/East Java/ East Indonesia to ensure best guest experience at Bobocabin. Maintain strong relations with other internal stakeholders. As such, you must be a positive, energetic leader who excels in working in a collaborative environment. You will report directly to the Resort Manager.

Qualifications

• Bachelor's degree from a top university preferably from Hospitality background
• Minimum 3  years of experience in hotel operation role or minimum 3 years of experience in managing multiple hotels as hotel manager or equivalent role
• Candidates must be willing to work at any of our branch locations across Indonesia. This may involve periodic transfers or relocations based on organizational needs.
• Fluent in English verbally and in writing  
• Familiar with PMS and POS systems, Google Suites, and Microsoft Office
• Excellent Interpersonal Communication Skills
• Strong in organizing, planning, and relationship management.
• Fluent in numbers, analyzing data, and using analytics to make decisions.
• Results-driven with strong communication & interpersonal skills.
• Excellent Adaptability to Fast-paced Environment
• Familiar with Setting up and Maintaining KPIs
• Familiar with SOP and Policy development
• Product and Service Quality Improvements
• Focus on Operational Excellence and Quality Assurance
• Experienced in coaching & training delivery