Sales Admin for REI Skin

BP Consulting Group (BrandPartner) - Strategic Business Consultant


Tanggal: 2 hari yang lalu
Kota: Surabaya, East Java
Gaji: Rp 3.500.000 - Rp 4.000.000 per bulan
Jenis kontrak: Penuh waktu
Responsibilities

Order Processing and Management:

  • Process sales orders accurately and in a timely manner.
  • Verify order details, pricing, and availability before confirming with customers.
  • Coordinate with inventory and logistics teams to ensure timely delivery of orders

Customer Support

  • Serve as the primary point of contact for customer inquiries related to orders, delivery, and billing.
  • Handle and resolve customer complaints or escalate issues as needed.
  • Maintain strong relationships with customers by providing excellent service.

Sales Documentation And Reporting

  • Prepare sales invoices, quotations, and other relevant documents.
  • Maintain accurate and up-to-date sales records in the system.
  • Generate regular sales reports for management review.

Collaboration And Coordination

  • Work closely with the sales team to provide administrative support.
  • Communicate effectively with internal departments such as marketing, finance, and operations to facilitate smooth sales processes.
  • Support the sales team in preparing materials for meetings, presentations, and proposals.

Data Management

  • Maintain and update customer databases and contact lists.
  • Ensure data accuracy and confidentiality in compliance with company policies.

Process Improvement

  • Identify opportunities to streamline and improve sales administrative processes.
  • Contribute to team discussions to enhance workflow and productivity.

Requirements

  • Proven experience as a Sales Admin, Sales Coordinator, or similar role for a minimum of 1 year.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite and familiarity with Accurate software.
  • Ability to manage multiple tasks and prioritize effectively under tight deadlines.
  • A proactive attitude with the ability to work both independently and as part of a team.

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