Sales & Application Specialist SAS, Surabaya

ZEISS Group


Tanggal: 1 minggu yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Penuh waktu
Jarak jauh


Responsibilities:

  • Enabling customer success by managing, building revenue, provide training and technical support within a geographically defined territory
  • Visit established and prospective customers to maintain and develop strong relationships and educate them on the solutions that ZEISS provides
  • Develop and maintain a strong opportunity pipeline and liaise with the Sales Leader and Marketing team to implement sales strategies
  • Report regularly on revenue performance to budget and variance analysis
  • Maintain complete and accurate customer data and daily sales activity thru CRM platform
  • Work with Service Engineer to troubleshoot and resolve customer support cases
  • Proactive communication of customer ordering variations with respect to distributor and inventory management
  • Provide technical knowledge, operation and application training for new instrument placement as well as conduct refresh training to maintain customer in updated information
  • Maintain reliability of instrument performance through routine monitoring of quality control and make sure the instrument has relevant assay problem history and traceable
  • Make sure the application and trouble shooting in correct way followed standard procedure guideline
  • Represent the company at local and interstate conferences and customer events
  • Contribute to the organizational culture and continuous improvement of ZEISS

Requirements:

Education

  • Bachelor’s degree in science or business

Experience

  • 2 to 5 years in sales/marketing experience.
  • Knowledge in intraocular lens and ophthalmology business or medical device is advantageous.
  • Experience in managing procurement project or processes at hospital or government board.
  • Experience using Customer Relation Management (CRM) platform.
  • Experience in operating medical instrument and understand it's system and troubleshoot.
  • Intermediate in English (writing and speaking) is a must.
  • Proficient in Microsoft Office (Word, Excel, Power Point, Outlook)

Other skills

  • Excellent interpersonal skills to effectively work with many diverse customers
  • Excellent in communication & presentation skills
  • Advanced skills in encouraging people & influencing decision
  • Strong analytical problem solving
  • Strong teamwork & project management
  • Discipline and self-motivated person, able to work remotely and independently with minimal supervision""
  • Able to maintain professional appearance and behavior on duty

Your ZEISS Recruiting Team:

Astrid Annissa Sastaviyana, Yosseano Kuncahyo

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