Sales Engineer

Overview

The Sales Engineer is responsible for selling technical products or services by leveraging their expertise in both sales and engineering. They work closely with clients to understand their needs, provide tailored technical solutions, and drive sales growth. The role requires a combination of strong communication, problem-solving, and technical knowledge to successfully address customer requirements and close deals.

Key Responsibilities:

• Build strong relationships with clients, understanding their technical requirements and providing tailored solutions.
• Present and demonstrate products, highlighting their technical capabilities to meet client needs.
• Assist in preparing proposals, presentations, and technical documentation.
• Act as a liaison between customers and the technical team to ensure smooth project implementation.
• Collaborate with internal technical teams to ensure seamless implementation and support.
• Provide technical advice and product demonstrations to help clients understand our solutions.
• Collaborate with internal technical teams to ensure seamless implementation and support.
• Translate complex technical concepts into clear and concise explanations for non-technical audiences.

Minimum Qualifications: Qualifications:

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.
• At least 2 years of experience in a Sales Engineer role, or a technical sales role involving solution selling and customer interaction.
• Strong understanding of the technical aspects of the products and services offered, including proficiency in troubleshooting and explaining technical details to custome
• Proven track record of achieving sales targets and growing customer accounts
• Ability to identify and resolve customer issues promptly and efficiently.

Preferred Qualifications:

• Experience in a technical field such as networking, software, hardware, or industrial products.
• Familiarity with CRM systems and sales tracking tools.

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. Vision: Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement. Culture: We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture. Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: ★ Willing to Learn: You learn rapidly and eagerly ★ Observant – You listen well and seek to understand before reacting ★ Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures ★ Knowledgeable – You are good at using data, take smart risks and think strategically ★ Excellent – You are reliable, demonstrate strong performance and thirst for excellence ★ Teamwork – You contribute, nurture, and make time to help colleagues ★ Humble – You are quietly confident and openly humble ★ Integrity – You are known for authenticity, transparency, and admit mistakes freely ★ Creative – You are curious, open minded in search of new ideas and suggest better approaches ★ Service – You seek what is best for KST, rather than what is best for yourself or your group