Sales Service (Biomedical/Electromedical Engineering) - Surabaya

IDS Medical Systems (idsMED)


Tanggal: 3 minggu yang lalu
Kota: Surabaya, East Java
Jenis kontrak: Penuh waktu
Job Requirements

  • Diploma or Bachelor’s Degree in Biomedical Engineering, Electrical Engineering, or other related technical fields
  • Prior experience or interest in medical devices/aesthetic devices is a plus
  • Strong communication and persuasion skills, with the ability to explain technical topics in a simple, clear manner
  • Fun, cheerful, and approachable personality – you’ll be working closely with doctors and clinic staff
  • Able to work on-the-go and collaborate across departments
  • Fast learner with a willingness to understand product specs and service offerings

Job Responsibilities

  • Maintaining professional and positive relationships with clinic owners, doctors, and key stakeholders
  • Acting as a branding ambassador for idsMED’s after-sales service: friendly, professional, and solutions-driven
  • Offering and explaining Contract Service programs to clients, including benefits, coverage, and pricing
  • Coordinating with the technical and sales team to ensure smooth and timely service delivery
  • Gathering customer feedback and creating follow-up reports
  • Actively engaging in after-sales programs such as free check-ups, Inspector tool deployment, and clinic loyalty initiatives
  • Contributing to service revenue growth through effective communication and value-driven selling

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