Sales Supervisor

Key Responsibilities:

1. Sales Strategy Development:
   • Develop and implement sales strategies that align with the clinic's goals and objectives to increase revenue.
   • Analyze competition to identify opportunities for growth.
2. Team Training:
   • Conduct regular performance evaluations and set clear sales goals.
3. Customer Relationship Management:
   • Foster strong relationships with clients, understanding their needs and providing tailored solutions to enhance their experience.
   • Handle client inquiries, complaints, and feedback to ensure exceptional service and satisfaction.
4. Product and Service Promotion:
   • Collaborate with the marketing team to design promotional campaigns and incentives for services and products.
5. Sales Monitoring and Reporting:
   • Track and analyze sales performance data, preparing reports to present to senior management on sales trends and forecasts.
   • Identify areas for improvement and make data-driven decisions to enhance sales effectiveness.
6. Collaboration with Clinical Staff:
   • Work closely with clinical staff to ensure a seamless integration of sales and services, addressing any client concerns regarding treatments.
   • Stay updated on clinic services and innovations to effectively communicate benefits to clients.
7. Offline Community Engagement:
   • Participate in community events and networking opportunities to promote the clinic and build brand awareness.
   • Develop partnerships with local businesses and organizations to expand reach and client base.

Qualifications:

1. Education:
   • Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
2. Experience:
   • 3-5 years of experience in sales management, preferably in the beauty, wellness, or healthcare industry.
   • Proven track record of achieving sales targets and managing sales teams.
3. Skills:
   • Strong leadership and people management skills to inspire and motivate the sales team.
   • Excellent communication and interpersonal skills to build relationships with clients and staff.
   • Strong analytical skills to assess sales data and market trends.
4. Customer-Focused:
   • A passion for providing exceptional customer service and understanding client needs.
   • Ability to develop and implement client-focused strategies for service improvement.
5. Technical Proficiency:
   • Proficiency in Microsoft Office Suite and data analysis tools.
6. Personal Attributes:
   • Self-motivated, results-oriented, and persistent in achieving objectives.
   • Adaptability to changing market conditions and client preferences.