SAP AM: FUNC-HC Lead

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

About The Role

We are looking for a highly skilled SAP AM: Functional HCM Lead to join our SAP Application Management team. The role will focus on ensuring the effective design, configuration, support, and continuous improvement of SAP Human Capital Management (HCM) solutions across the enterprise.

The ideal candidate brings deep expertise in SAP HCM On-Premise and a solid understanding of SAP SuccessFactors, enabling seamless integration between core HR processes and cloud-based platforms. This role involves both hands-on functional work and leadership in guiding business users, technical teams, and stakeholders in implementing HR system enhancements and ensuring optimal performance.

Key Responsibilities

Functional Leadership & Solution Design

Lead the functional support, configuration, and maintenance of SAP HCM On-Premise modules, including Personnel Administration (PA), Organizational Management (OM), and related HR processes.

Collaborate with business process owners and HR stakeholders to gather requirements, define functional specifications, and deliver system enhancements aligned with business needs.

Act as a subject matter expert (SME) for HR systems, providing guidance on solution design, system optimization, and integration points with SuccessFactors and other enterprise applications.

SAP SuccessFactors Integration & Support

Provide advanced functional expertise in SAP SuccessFactors modules such as Employee Central, Performance & Goals, or Compensation.

Support integration between SAP HCM and SuccessFactors to ensure data accuracy, synchronization, and process consistency.

Participate in system upgrades, testing, and implementation of new functionalities within the SAP SuccessFactors landscape.

Application Management & Continuous Improvement

Manage incident resolution, change requests, and functional testing within established SLAs.

Partner with technical teams for troubleshooting, interface management, and workflow configuration.

Drive process improvement initiatives, identifying automation and optimization opportunities in HR system processes.

Stakeholder Engagement & Documentation

Liaise with HR business partners, IT teams, and vendors to align system capabilities with business strategies.

Prepare functional documentation including business process flows, test cases, and user training materials.

Conduct knowledge transfer sessions and provide end-user support and training when required.

Qualifications & Experience

Required:

Expert proficiency in SAP HCM On-Premise Human Capital Management (Personnel Administration, Organizational Management, etc.)

Advanced proficiency in SAP SuccessFactors (Employee Central, Performance Management, or other modules).

Minimum of 2 years of hands-on experience in SAP HCM and/or SuccessFactors implementation or support roles.

Bachelor’s Degree in Computer Science, Information Technology, Human Resources, or a related field.

Solid understanding of HR processes, configuration principles, and system dependencies within SAP landscapes.

Bonus Points If You Have:

Expert proficiency in SAP HCM Payroll — with proven experience in configuration, schema maintenance, and payroll process troubleshooting.

Advanced proficiency in SAP HCM Time Management — including work schedules, absence quotas, and time evaluation rules.

Experience with HR reporting tools (e.g., SAP Query, Ad Hoc Reporting, or SAP Analytics Cloud).

Familiarity with integration technologies (SAP CPI, BTP, or middleware platforms).

Key Competencies

Strong analytical and problem-solving skills with attention to detail.

Effective communication and stakeholder management skills.

Ability to manage multiple projects or support tickets concurrently.

Passion for process improvement and leveraging technology to enhance HR operations.

Team-oriented with leadership potential in guiding junior functional consultants.

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.