Sea Logistics Operational Care Specialist

Your Role

Your Responsibilities

• To create/complete shipment details in our internal transport management system (e.g. carrier/ vessel, item description et cetera).
• To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
• To coordinate with customer care, haulers + carriers for the export of shipments + organize transport activities based on the customer promise.
• To obtain DG approval (where necessary).
• To create files for consolidation containers (unless performed by dedicated SaCo planners).
• To ensure costs + revenues are entered during the shipment creation, providing cost awareness + efficiency, ensuring profit maximization.
• To support + resolve claims + disputes.

Your Skills and Experiences

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Proven experience in Sea logistics management or a related field.
• Strong organizational and multitasking skills.
• Excellent communication and coordination abilities.
• Attention to detail and a commitment to data accuracy.
• Proficiency in using Sea Logistics Management systems and related software.
• Strong analytical and problem-solving skills.
• Ability to work effectively under pressure and meet deadlines.
• Customer-focused mindset with a commitment to delivering high-quality service.
• Financial acumen to ensure cost efficiency and profit maximization.

About Kuehne+Nagel

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

CONTACT

Razali Ismail

[email protected]