Sea Logistics Operational Care Specialist

Kuehne+Nagel


Tanggal: 1 minggu yang lalu
Kota: Jakarta, Jakarta
Jenis kontrak: Penuh waktu
Are you detail-oriented, service-driven, and passionate about ocean freight? We're looking for a Sea Logistics Operational Care Specialist to join our dynamic team in Jakarta

Your Role

As a Sea Logistics Operational Care Specialist, you will be responsible for managing day-to-day operations for ocean freight shipments. You will ensure excellent service delivery to internal and external stakeholders, compliance with operational standards, and proactive problem-solving in logistics execution

Your Responsibilities

  • Manage end-to-end sea freight operations, ensuring smooth cargo flow.
  • Monitor shipment milestones, proactively resolving exceptions and delays.
  • Collaborate with Customer Care teams to ensure service levels meet or exceed customer expectations.
  • Coordinate with carriers, co-loaders, customs, and other logistics service providers.
  • Ensure full compliance with internal SOPs, regulatory requirements, and quality standards.
  • Use internal systems to update shipment status, documentation, and billing.
  • Identify opportunities to optimize operational efficiency and support continuous improvement initiatives.
  • Ensure accurate and timely invoicing, data entry, and documentation filing.

Your Skills and Experiences

  • Minimum 2–4 years of experience in sea logistics or freight forwarding operations.
  • Strong understanding of international shipping terms, documentation, and customs processes.
  • Proficient in MS Office and logistics systems.
  • Excellent coordination, communication, and problem-solving skills.
  • Detail-oriented, organized, and able to handle multiple priorities under pressure.
  • Proficient in English and Bahasa Indonesia (both spoken and written).

About Kuehne+Nagel

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

CONTACT

Razali Ismail

[email protected]

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