Sea Logistics Operational Care Specialist
Kuehne+Nagel
Tanggal: 4 minggu yang lalu
Kota: Jakarta, Jakarta
Jenis kontrak: Penuh waktu

Are you detail-oriented, service-driven, and passionate about ocean freight? We're looking for a Sea Logistics Operational Care Specialist to join our dynamic team in Jakarta
Your Role
As a Sea Logistics Operational Care Specialist, you will be responsible for managing day-to-day operations for ocean freight shipments. You will ensure excellent service delivery to internal and external stakeholders, compliance with operational standards, and proactive problem-solving in logistics executionYour Responsibilities
- Manage end-to-end sea freight operations, ensuring smooth cargo flow.
- Monitor shipment milestones, proactively resolving exceptions and delays.
- Collaborate with Customer Care teams to ensure service levels meet or exceed customer expectations.
- Coordinate with carriers, co-loaders, customs, and other logistics service providers.
- Ensure full compliance with internal SOPs, regulatory requirements, and quality standards.
- Use internal systems to update shipment status, documentation, and billing.
- Identify opportunities to optimize operational efficiency and support continuous improvement initiatives.
- Ensure accurate and timely invoicing, data entry, and documentation filing.
Your Skills and Experiences
- Minimum 2–4 years of experience in sea logistics or freight forwarding operations.
- Strong understanding of international shipping terms, documentation, and customs processes.
- Proficient in MS Office and logistics systems.
- Excellent coordination, communication, and problem-solving skills.
- Detail-oriented, organized, and able to handle multiple priorities under pressure.
- Proficient in English and Bahasa Indonesia (both spoken and written).
About Kuehne+Nagel
With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
CONTACT
Razali Ismail
Cara melamar
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