Senior Quality Specialist

WHO WE ARE

Let Our Journeys Enrich Life

Carry essentials exist to make movement a worry-free experience, allowing us to focus on the bigger picture of our journeys. Today's industry brands are exhibiting a growing disconnection from the deeper purpose of movement, seen in standard-fare products that neither challenge norms nor present new solutions that facilitate better mobility.

LOJEL is about refocusing on how people move, but more importantly, why: connection. Putting the purpose of our journeys at the forefront of the discussion opens up opportunities for innovation. This process of discovery is what lets us empower people to move better and focus on what truly matters.

Our mission is to spark the human connections that make the world a better place—by empowering people’s journeys with thoughtful carry essentials for travel and everyday movement. We are Driven By Diversity, Intentional By Design and Purposely Positive—core values upholding our ultimate goal to inspire movement within communities and across the globe.

LOJEL is an international carry essentials brand—founded in Japan in 1989, currently headquartered in Hong Kong with teams in North America, Europe, and the Asia Pacific—and is sold in 15 territories across the globe.

SUSTAINABILITY AT LOJEL

At LOJEL, we're committed to driving positive change. We recognize the challenges our world faces, particularly with the looming climate crisis. The future is uncertain, and as a forward-thinking brand, we're dedicated to taking action.

Sustainability is at the core of our mission. By 2026, we aim to achieve B Corp certification, becoming climate neutral, and ensuring that 50% of our products are crafted from recycled or sustainable materials. To achieve these goals, we're building a team that's ready to take on this challenge head-on. Join us in making a meaningful impact on our planet while embracing a rewarding career at LOJEL.

ABOUT THE ROLE

As a Senior Quality Specialist at LOJEL, your role will involve ensuring the highest quality standards for our luggage, handbags, and accessories. Collaborating closely with cross-functional teams, your primary responsibilities will include overseeing quality control processes and addressing quality concerns to create products that inspire adventure.

THE DESCRIPTION

• Based at a key factory location in Indonesia, serve as the liaison between the company and the factory on daily quality issues and support various projects, including new product development.
• Closely monitor the quality of daily production and follow up with the factory on root cause analysis (RCA) and corrective action plans (CAP) to address any quality issues.
• Collaborate closely with the factory to create and maintain documentation related to quality control procedures, including but not limited to material inspection, key production steps, inspection procedures, and pre-shipment inspections.
• Conduct Pre-Production (PP) meetings, inline inspections, and final inspections with suppliers in Indonesia.

YOUR CORE SKILLS & EXPERIENCE

• Minimum 5 years of experience in quality inspection or factory management in the luggage, handbag, garment, or a similar industry.
• In-depth knowledge of quality control procedures and manufacturing processes.
• Excellent verbal communication skills in Mandarin Chinese and good written and verbal communication skills in English.
• Possess a high level of integrity, able to work independently as part of a team, passionate about delivering quality products to customers, persistent in driving for quality improvements, and flexible/adaptable to different approaches to achieve results.
• Awareness and ability to apply ESG related initiatives.
• Prior experience in sustainability related projects or in sustainable companies is an advantage.

WHAT YOU'LL GET

• 20 Annual Leave Days
• Medical Insurance
• Dental Insurance
• Multiple free LOJEL products per year
• LOJEL friends & family discount year-round
• & much more…

**Our company is a signatory to the Racial Diversity and Inclusion charter for Employers of the Equal Opportunities Commission.**