Senior Site Reliability Engineer, IgniteTech (Remote) - $100,000/year USD

Traditional site reliability teams continue to face persistent challenges with manual monitoring, reactive incident response, and time-consuming deployment processes. AI technology offers a path forward, yet most organizations underutilize it, leading to suboptimal system performance and innovation barriers. Research indicates that 73% of organizations experience deployment delays and operational interruptions, largely attributable to legacy processes and insufficient AI-driven automation.

IgniteTech addresses these challenges directly by developing AI-first cloud infrastructure designed to identify and mitigate issues proactively. We embed AI and machine learning capabilities throughout our cloud infrastructure management stack—from automated observability platforms to intelligent continuous integration and delivery workflows. This methodology produces environments that self-remediate and adapt continuously, minimizing downtime, enhancing performance, and expanding the capabilities of cloud services.

This position differs from conventional site reliability roles focused on reactive problem-solving and manual intervention. In this capacity, you'll spearhead the development of AI-enhanced observability systems capable of detecting and resolving 95% of incidents before user impact. You'll design and oversee AI-automated CI/CD pipelines that decrease deployment duration by 30% while eliminating manual touchpoints. The successful candidate operates effectively in AI-centric environments, embraces automation-first methodologies, and demonstrates enthusiasm for advancing cloud infrastructure capabilities.

You'll collaborate with a global team of technical leaders reshaping cloud infrastructure paradigms. Your contributions will directly support our objective of delivering next-generation, AI-powered operational excellence. We seek individuals passionate about AI technology and prepared to influence the trajectory of cloud services. If this describes your professional aspirations, we invite your application to join this transformative initiative.

What You Will Be Doing

• Deploying AI-powered observability services that automatically identify, forecast, and remediate issues before operational impact occurs
• Overseeing CI/CD pipelines enhanced with AI-driven automation to improve deployment velocity and minimize manual intervention
  
  

What You Won’t Be Doing

• Concentrating exclusively on manual monitoring, incident response, and system maintenance; your objective will be enabling AI to perform these functions autonomously
  
  

Senior Site Reliability Engineer Key Responsibilities

• Deliver seamless scalability and performance optimization for AI-enabled cloud services, maintaining 99.99% uptime while implementing AI-enhanced software upgrades and customizations aligned with evolving client requirements
  
  

Basic Requirements

• AI-First Mindset (if your default approach is to write code first and subsequently use AI tools for verification or enhancement, rather than the reverse, please do not apply)
• Minimum 3 years of DevOps experience, encompassing automation of CI/CD pipelines and infrastructure management
• Minimum 2 years of hands-on experience with Amazon Web Services (AWS) or Google Cloud Platform (GCP)
• Competency in AI and machine learning tools applied to monitoring, automation, and predictive analytics (or demonstrated commitment to learning and adopting AI-driven technologies)
• Advanced programming and scripting capabilities, with proven experience automating tasks and constructing AI-driven workflows
  
  

About IgniteTech

World-class talent. 100% global remote.

Ready to be a part of the top talent that IgniteTech has curated from thousands of applicants throughout the world? Come join us.

Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re big believers in the remote-work-from-anywhere lifestyle, which creates freedom for our team members and enables us to hire the best and brightest from around the world. A career with IgniteTech is challenging and fast-paced and we’re always looking for energetic and enthusiastic team members.

We’re an Affirmative Action and Equal Opportunity employer and we value the strength that diversity brings to our workplace.


There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-4728-ID-Jakarta-SeniorSiteReli