Service Engineer Officer (Hemodialysis)

Service Engineer Officer

Requirement:

- Candidate at least have diploma degree from reputable university. (esp.: D3 Electro medic)
- Having 1-2 years experience in related field.
- Having knowledge in Hemodialysis Product.
- Good in machine maintenance/services.
- Understand about machine manual book/product instrument.
- Able to compose daily/weekly/monthly report.
- Having active STR is an advantage.
- Have good communication skills in carrying out maintenance or repair of machines
- Able to operate the office and make daily/weekly/monthly reports in a timely manner
- Placement: Makassar

Job Description:

- Check and ensure readiness of HD & RO machines before distribution
- Ensure that all equipment functions properly after it is handed over until it is used by the user
- Carry out periodic maintenance through routine visits and record all activities on the applicable "Technical Form".
- Perform problem solving (troubleshooting) on ​​products if they experience problems, so that the use of spare parts is more effective and efficient
- Create daily/weekly/monthly/annual reports and activity plans regarding maintenance and major services
- Provide technical training to customers in terms of machine maintenance
- Provide technical support to other teams (clinical / sales) in trials, installations or technical-related presentations
- Working with the sales service team to increase product penetration
- Active and able to identify new business opportunities and follow up on potential business opportunities
- Ensure that all services are carried out on time and efficiently, resulting in customer satisfaction
- Maintain a database of all equipment including experimental machines and Company toolskits managed by each company