Service Sales Engineer, IR

Who we are:

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What you will do:

As an IR (Industrial Refrigeration) Sales Service Engineer, you will be responsible to do proactive selling for certain products and services, building relationship and network in the industry, and managing current accounts and generate new leads for new customers.

How you will do it:

• Proactive selling of service agreement, labor & materials, parts and new initiatives through schedule and/or drop in visits

• Address customer objective, needs and requirements, recommend solution and link customer requests, contact to internal factories

• Compare received order with quotation and comments on Terms & Conditions to reflect an ethical business

• Work across departments, countries and be proactive team member of JCI

• Keep manager informed for the changed in marketplace, applies knowledge of competitors' service and business to favorable differentiate our service from them

• Represent the company to customers with professional appearance, maintain consistent communication with customers as well as establish the long-term relationship with them

• Conduct training, courses and on-line tasks as advised in timely manners

What we look for:

• Engineering Degree onwards and/or relevant industry experience

• 2 years and above experience in HVAC&R industry service or sales function

• Good communication, analytical, organizing and relationship management skills

• Must be a proactive team player

• Industrial & Process Refrigeration products and systems knowledge

• Local/regional HVAC&R market and customer base

• Pricing & quotation

• Budgeting & forecasting

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

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