Student Success (Customer Service) - Yogyakarta Office

Cakap


Tanggal: 1 minggu yang lalu
Kota: Yogyakarta, Yogyakarta
Gaji: Rp 2.000.000 - Rp 2.500.000 per tahun
Jenis kontrak: Penuh waktu
Currently, we are looking for someone who can fill the position of Student Success - Customer Service. In general, you need to provide helpful information regarding Cakap features to students and maintain existing students. Check out the details below to learn more about this opportunity.

  • Assist students in using Cakap’s features, such as Cakap Chat, Club, and Private Class.
  • Ensure students have an effective and enjoyable learning experience.
  • Conduct surveys to gather feedback on students’ experiences.
  • Previous experience in outbound customer service is a plus.

Requirements

  • Prior experience working as a Customer Service or related roles.
  • Fluent in both written and spoken English.
  • Strong administrative skills with the ability to create clear and effective documentation.
  • Excellent communication skills, especially in a multicultural environment.
  • Passionate about creating a social impact through Indonesia’s education system.
  • Willing to work in shifts and in a WFO arrangement.

Connect with Us

Make yourself updated with Cakap & Cakap Squad activities by follow our social media at

  • Instagram : @lifeatcakap @cakapcom
  • Twitter : @cakapcom
  • Tiktok : @cakapcom
  • LinkedIn : Cakap

Cara melamar

Untuk melamar pekerjaan ini, Anda perlu otorisasi di situs web kami. Jika Anda belum memiliki akun, silakan daftar.

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