Technical Account Manager - APAC
Paymentology
Tanggal: 1 minggu yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Penuh waktu
Jarak jauh
Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 60 countries, at scale.
Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.
We are seeking a skilled and dedicated Technical Account Manager to join our team. In this role, you will be responsible for managing and supporting our clients, ensuring they receive exceptional service and technical solutions. You will work closely with engineering and product teams to resolve technical issues and provide insights.
What you get to do::
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.
Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.
We are seeking a skilled and dedicated Technical Account Manager to join our team. In this role, you will be responsible for managing and supporting our clients, ensuring they receive exceptional service and technical solutions. You will work closely with engineering and product teams to resolve technical issues and provide insights.
What you get to do::
- Serve as the primary technical point of contact for clients, addressing their needs and resolving issues.
- Maintain a deep technical understanding of payment domains, including expertise in ISO8583.
- Utilise knowledge of web technologies, REST APIs, authentication, authorisation, and SQL scripting to support clients.
- Demonstrate strong troubleshooting skills and the ability to drive technical discussions.
- Provide technical suggestions and collaborate with engineering and product teams to implement solutions.
- Possess a basic understanding of programming languages and analyse application error logs, exceptions and stack traces.
- Manage and escalate issues as necessary to ensure timely resolution.
- Develop and maintain strong relationships with clients to understand their business needs and objectives.
- Extensive knowledge of payment domains and ISO8583.
- Proficiency in web technologies, REST APIs, good understanding of cloud technologies such as AWS,Azure etc, and SQL scripting.
- Excellent troubleshooting acumen and the ability to drive technical discussions effectively.
- Basic understanding of programming languages and familiarity with analysing application error logs, exceptions and stack traces.
- Strong communication and interpersonal skills.
- Ability to work collaboratively with engineering and product teams.
- Experience in managing client relationships and providing exceptional customer service.
- Problem-solving mindset and ability to work in a fast-paced environment
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.
Cara melamar
Untuk melamar pekerjaan ini, Anda perlu otorisasi di situs web kami. Jika Anda belum memiliki akun, silakan daftar.
Posting CVPekerjaan serupa
General Manager - Hospital
Michael Page,
Pekerjaan jarak jauh, Pekerjaan jarak jauh
5 hari yang lalu
Participating in providing the top level service within the healthcare industryInternational exposureAbout Our ClientThe employer is a prominent healthcare institution in Indonesia. Focused on delivering outstanding patient care and investing heavily in the latest medical technologies, the organisation has a commitment to excellence that has earned it a formidable reputation within the healthcare industry.Job DescriptionAs a General Manager, your main...
Customer Service Online
Cordova Inovasi Digital,
Pekerjaan jarak jauh, Pekerjaan jarak jauh
Rp 2.000.000
-
Rp 3.400.000
per bulan
5 hari yang lalu
KulifikasiPendidikan Min. SMA / SMKMemiliki pengalaman sebagai Sales / MarketingBerpengalaman sebagai Sales Online (CS) / Reseller sangat diutamakanJujur, inisiaif, solutif dan pantang menyerahMemiliki attitude, komunikasi yang baik serta ramah terhadap customerOrientasi profit dan target penjualanBenefitGaji PokokInsentif besarMakan Siang
Remote Full-stack Node/React Developer
Scopic,
Pekerjaan jarak jauh, Pekerjaan jarak jauh
2 minggu yang lalu
Are you on the hunt for exciting new challenges that boost your professional growth? We are on the lookout for a seasoned Full-stack Node/React Developer, we'd love to hear from you! This is a full-time, home-based position. Read on to see if you'd be a good fit for the Scopic team of 250+ professionals from over 60 countries.Requirements7+ years of...