Technical Service Lab Technician

Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex>t generations – and that’s exactly what you can do joining us!

Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.

Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that’s a huge part of what working at allnex is about. No matter which role you step into, you’ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.

You’ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who – as part of one of the world’s leading coating resins companies – serve customers in over 100 countries across the globe.

Click here to learn more about how we can make an impact together!

For a sneak peek into life at allnex, don’t miss our Operator Movie!

Position Overview

Are you passionate about bringing innovative solutions to life? Do you enjoy rolling up your sleeves in the lab and working closely with customers to make a real impact? If so, we’d love to meet you!

At allnex, we're looking for a Technical Service Lab Technician in Banten, Indonesia who thrives in a dynamic environment and is excited to support both internal teams and external customers across various markets. You'll play a crucial role in making sure our customers get exactly what they need—whether it's answering technical questions, running hands-on lab tests, or helping develop groundbreaking coating solutions.

If you're ready to turn challenges into opportunities and ideas into reality, keep reading!

Responsibilities

Here’s what you'll be getting involved in:

• Become an expert on allnex's Additives portfolio (waterborne) —understanding how our products perform and where they shine in the latest coating applications.
• Partner with our Applications, Sales, Marketing, and R&ampD teams to provide top-notch technical support.
• Visit customers (when needed) to troubleshoot, solve problems, and make sure their needs are fully understood and met.
• Plan and execute lab tests to answer specific customer questions, collaborating with internal experts when needed.
• Help to shape technical value propositions and support product positioning that keeps us ahead in the market.
• Drive innovation by contributing to cross-functional project teams, ensuring our new product developments are aligned with customer and market needs.
• Maintain meticulous records and reports, turning your lab work into actionable insights.
  
  

Required Skills And Experience

We're looking for someone who brings a mix of hands-on technical ability and customer-first thinking:

• 3-5 years of experience in coating formulation, paint technology or a similar technical role.
• Comfortable working in a laboratory environment, including formulation preparation, material characterization, and feasibility testing.
• Strong experimental planning, data analysis, and report writing skills.
• Excellent communication skills—able to clearly explain technical details to both internal teams and customers.
• A proactive problem solver who enjoys digging into challenges and delivering creative solutions.
• Fluent in both technical concepts and real-world customer needs.
• Enthusiasm for continuous learning and growth within the coatings industry.
  
  

Qualifications

• Bachelor's Degree in a Scientific field—preferably with some knowledge of polymer chemistry. Equivalent technical experience is also welcome!
  
  

We offer

We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

Equal Employment Opportunity

allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.

Find out how you can make an impact!

Check out our careers page for available opportunities. We look forward to hearing from you.

www.allnex.com