Technical Writer (Based in Medan)

Topremit


Tanggal: 1 minggu yang lalu
Kota: Medan, North Sumatra
Gaji: Rp 4.000.000 - Rp 5.000.000 per bulan
Jenis kontrak: Penuh waktu
Responsibilities

  • Write instruction manuals, product documentation, and financial guides for fintech products.
  • Simplify technical and financial concepts for different audiences.
  • Work with divisions to document remittance processes, regulations, and product features.
  • Ensure technical accuracy in transaction and financial security documentation.
  • Create software documentation in collaboration with experts and developers.
  • Develop self-service knowledge bases, FAQs, and customer support content.
  • Translate complex remittance documentation into simple content for customers, support teams, and partners.
  • Create API documentation for fintech integrations with banks and payment providers.

Requirements

  • Bachelor's degree in IT, Finance, Business, or related fields.
  • 1+ years of technical writing experience, preferably in fintech, banking, or financial services.
  • Strong research and analytical skills in financial products and regulations.
  • Ability to handle multiple projects and meet deadlines in a fast-paced environment.
  • Excellent technical writing skills with attention to detail.
  • Strong communication skills to simplify complex financial information.
  • Familiar with MS Office, Google Docs, and cloud collaboration tools.
  • Detail-oriented and proactive in gathering stakeholder information.

Cara melamar

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