Training Manager

PT Jabarano Jaya Buana


Tanggal: 2 minggu yang lalu
Kota: Bandung, West Java
Jenis kontrak: Penuh waktu
Requirements

  • Bachelor’s degree in HR, Pscyhology, Management, or a related field (preferred)
  • Minimum of 3 - 5 years of experience in Employee Training, leading a Training or Development Team (with proven track records)
  • Having experience in the F&B or Hospitality Industry (e.g : Restaurant or Hotel)
  • Strong communication, leadership, attention to detail, and goal-oriented
  • Fluent in Bahasa and English (having English Certification is a plus)
  • Having F&B, Training, or Learning Development Certification is a plus (e.g : BNSP)
  • Willing to work mobile and based in Bandung

Job Descriptions

  • Plan, organize, and oversee SOC (Standard Observation Checklist) implementation in each store of Jabarano Coffee
  • Conduct SOC Operational audits (testing, auditing, and calibrating processes)
  • Ensure SOC training in the field is delivered effectively and accurately
  • Evaluate the effectiveness of SOC in real-time operation scenarios
  • Input SOC fulfillment data for each section and provide updates for continous improvements
  • Coordinate the preparation and execution of Soft Skill & Hard Skill training, both internal and external or stakeholders
  • Develop and mentor trainers, assess potential, and conduct evaluations
  • Create and communicate Standard Operating Procedures (SOPs), ensuring implementation, field audits, and reporting
  • Proactively plan, organize, and execute tasks while addressing problems and evaluating outcomes
  • Analyze training effectiveness and assess employee needs for improvement
  • Apply expertise in curriculum development and various training methodologies

Cara melamar

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