Virtual Assistant - Remote

About The Company

The Flex is a fast-growing London-based start-up on a mission to redefine short-stay accommodation globally. We pride ourselves on our commitment to excellence, innovative thinking, and culture of transparency.

Our team is dynamic, hardworking, and passionate about delivering exceptional guest experiences that go above and beyond expectations.

We’re looking for motivated, fast-learning, and dedicated individuals who want to grow with us as we scale internationally.

Job Summary

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support the day-to-day operations of our flexible accommodation business.

The ideal candidate will play a key role in ensuring smooth communication across teams, managing administrative workflows, and providing outstanding support to our clients and partners.

Qualifications & Skills

• Excellent written and verbal communication skills in English
• Strong organizational skills and attention to detail
• Ability to multitask, prioritize, and meet deadlines efficiently
• Proficiency with productivity tools such as Microsoft Office, Google Workspace, and project management platforms (Trello, Asana, Slack)
• Familiarity with CRM systems (e.g., HubSpot, Zoho, or Salesforce) is an advantage
• Tech-savvy with the ability to learn new tools quickly
  
  

Key Attributes

• Proactive, self-motivated, and resourceful
• Customer-focused with strong problem-solving abilities
• Reliable, professional, and discreet with sensitive information
• Adaptable to a fast-paced, constantly evolving environment
• A team player who thrives in a remote-first, collaborative culture
  
  

Requirements

To be considered for this position, you must have:

• Fluency in written and spoken English
• A reliable laptop, mobile phone, and internet connection
• Availability to work weekends on a rotating schedule
• Flexibility to work beyond regular hours when required
• A genuine desire to build a long-term career with The Flex
  
  

What We Offer

• Competitive pay and performance-based incentives
• Remote work flexibility
• Clear opportunities for career growth and promotion within a scaling international company
• A supportive, transparent, and collaborative work culture
  
  

Working Hours

• Standard schedule: 8:00 AM – 5:00 PM (UK time), Monday to Saturday
• 1 day off (Sunday) per week
• Upon promotion to Senior Distribution Assistant, schedule adjusts to 5 working days per week with 2 days off