Consultant | Mining technology

We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate.

The Company: Hexagon Autonomous Solution’s specifically delivers mining, autonomy, and high-precision positioning solutions that enable autonomous operations. Our product portfolio empowers customers to operate with confidence in challenging environments.

Hexagon Mining: Hexagon delivers the power of a digitally connected mine. We help mines achieve excellence through a powerful platform equipped with visualization and analysis tools, covering workflows from fleet management to health and safety, enabling cost reductions and production gains

The Position: Reporting to the Training & Consulting Team lead, we are recruiting a consultant to join our Customer Services team in Indonesia. As a consultant your role will be to act as a trusted advisor to customers and internal stakeholders, supporting solution design, implementation activities, and ongoing operational optimisation across complex mining environments.

This role is based in Balikpapan and requires Monday to Friday 8-5pm location-if on site it may require the following roster pattern 2 weeks on 4 days off. Application form outside Balikpapan will need to relocate at their own discretion.

This opportunity will see you represent - OP Pro. Op Pro is responsible for supporting the successful deployment, optimisation, and value realisation of Hexagon’s Op Pro fleet management system within customer mining operations. You will join a global team working collaboratively on varied work scopes, where your focus will be to partner and collaborate with our customers to reach innovative and personalised solutions for our clients operational or global demands.

In addition but not limited to the following responsibilities.

• Engage with mining customers to understand operational workflows, production objectives, constraints, and fleet management challenges.
• Analyse operational processes and performance data to identify inefficiencies and opportunities for improvement using Op Pro functionality and industry best practice.
• Develop and deliver tailored recommendations that improve fleet utilisation, dispatch efficiency, cycle performance, and overall operational outcomes.

About You

We are looking for an experienced Product specialist/Operational/Support Engineer /Project Manager who has built a career within mining and production and holds depth of knowledge within Fleet Management Systems.

In addition, we are seeking those with the following skills or attributes.

• Prior experience in Mining Production, ideally in the deployment and operation of FMS or production systems
• Strong understanding of mine operations workflows including dispatch, haulage, drilling and blasting interfaces, and production reporting.
• Experience working with fleet management or operational technology systems (e.g., dispatch systems, operational control platforms, or mine optimisation tools).
• Ability to engage with operational and technical stakeholders in mining environments, including site-based teams and corporate functions. Prior
• Prior experience in a multi divisional structure, supporting multiple projects at once
• Fluent in both Bahasa and English, as we are global your will engage with customers across

the globe.

Not sure if you meet all the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment. If you’re excited about the opportunities this role could bring, we encourage you to apply.

We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers and suppliers working across the world in more than 50 countries.