Customer Service (Jewellery Representative)

PT. Central Mega Kencana


Tanggal: 3 minggu yang lalu
Kota: Medan, North Sumatra
Jenis kontrak: Penuh waktu
Key Responsibilities

  • Support the sales team in managing and following up on customer leads.
  • Convert leads into sales through effective communication and product presentation.
  • Build and maintain strong relationships with prospective and existing customers.
  • Identify customer needs and recommend suitable jewellery products.
  • Assist customers throughout the sales process, from initial inquiry to purchase.
  • Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels.
  • Maintain accurate records of customer interactions, leads, and sales activities.
  • Achieve individual sales targets and contribute to overall store performance.
  • Provide excellent customer service and ensure a premium customer experience.
  • Collaborate with the store team to maximize sales opportunities and lead conversion.

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