Executive Office & General Affairs Coordinator

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What Truly Sets Us Apart Is How We Work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Purpose

The purpose of this role is to provide high-level executive support while ensuring the effective management of office and factory operations. Acting as a strategic partner to leadership, this position oversees administrative functions, coordinates executive priorities, and fosters operational excellence across the organization. The role ensures the executive office runs smoothly, enabling senior leaders to focus on strategic decision-making, while maintaining a professional and efficient work environment that reflects the organization’s values and standards.

Key Responsibilities

• Executive Support – Provide comprehensive administrative and organizational support to the Leadership Team, including calendar management, meeting coordination, travel arrangements, correspondence, and preparation of reports/presentations.
• Office, Factory & Workplace Management – Oversee daily operations to ensure a professional, safe, and efficient work environment, including facilities upkeep, cleaning services, and office supplies management.
• Transportation & Logistics – Manage shuttle and transportation services for employees and executives, ensuring reliability, safety, and cost efficiency.
• Canteen & Meal Services – Oversee canteen operations and meal programs to maintain quality, hygiene, and timely delivery of services to employees.
• Vendor & Service Provider Management – Liaise with and manage contracts for external vendors (e.g., cleaning, catering, transport, uniform), ensuring service quality and compliance with company standards.
• Budget & Resource Oversight – Monitor and optimize office and administrative budgets, ensuring cost-effective allocation of resources.
  
  

Qualifications

• Bachelor's degree in business administration, Management, or a related field.
• Minimum 5 years of experience in executive support, office administration, or general affairs, preferably in a multinational or manufacturing environment.
• Experience managing vendors, facilities, or office operations is highly desirable.
  
  

What You Need To Succeed

• Executive Support: Strong organizational and multitasking skills; able to manage complex calendars, travel, and confidential correspondence for senior leaders.
• Office Management: Knowledge of office operations, facilities management, and workplace safety standards.
• Vendor Management: Experience in sourcing, negotiating, and managing contracts with external service providers (e.g., cleaning, catering, transportation).
• Budgeting: Ability to monitor and optimize budgets, ensuring cost-effective use of resources.
• Communication: Excellent verbal and written communication skills in English and Bahasa Indonesia.
• Problem-Solving: Proactive, resourceful, and able to resolve issues independently.
• Attention to Detail: High level of accuracy and professionalism in all tasks.
• Tech Savvy: Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with office management software is a plus.
  
  

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.
  
  

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional Information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.