Facilities Manager (Batam)

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Manager (Batam)
Work Dynamics - Integrated Facilities Management

How We support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:
Annual Leave

Sick Leave

Staff referral bonus

On-the-job training

Promotion opportunities

Commercial health insurance

What this job involves,
The Facilities Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.

Procurement and Vendor Management
Manage of all contractors on site ensuring they perform to the required standards

Responsible on the procurement of vendors and services as required

Ensure the Contract Management Database is up to date at all times

Facilities Operations
Implement a comprehensive energy management program for your site(s)

Monitor to ensure all building procedures and performance measures are maintained at all times

Development and monitoring of the Planned Preventative Maintenance programme. Ensure vendor compliance with agreed progresses

Ensure Regional Operations procedures are followed to ensure service standards are maintained

Seek ways to constantly reduce costs and improve operational standards

Ensure consistency of regional policies & procedures with constant updating. As required

Implement, comply with and audit all internal management systems, for quality assurance

Management Team with the coordination of Churn and other relocations activities as required

Risk Management
Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental. Report any issues or concerns back to Senior Management

Implement and monitoring of guidelines and strategies to protect health and safety of staff and others, protect client and JLL reputation. Report any issues or concerns back to Senior Management

Support the implementation and monitoring of disaster recovery and business continuity plans

Follow established escalation procedures and incident reporting procedures

Profitability/ Savings Initiatives:
Assist the Senior Jones Lang LaSalle Account Leadership team with generating operational savings and creating initiatives to improve processes and practices

Customer Service / Client Relationships:
Provide superior customer service

Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.

Pro-actively manage client expectations ensuring that the service levels are maintained.

Reporting:
Manage in the budgeting process as required

Provide input as required into the Monthly Report to Client

Active involvement in the monitoring and achieving the required Key Performance Indicators

Training:
Actively participate in all planned training activities

Leadership / Staff Management:
Actively support an environment that supports teamwork, co-operation & performance excellence within the WPR team

Interested? An ideal candidate would need to have the following qualifications
Desired experience and technical skills
Required
Interpersonal skills with a strong client focus.

Technical comprehension and experience with performance based service contracts and vendor management both soft and technical

Knowledge of local occupational safety requirements

Ability to work within a budget

Demonstrated initiative

Strong written and oral communication skills.

Ability to solve problems

Preferred
Bachelor degree with 10+ years of experience in FM or related industries

Good command of English and Chinese

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.