Functional Implementor

Job Title: Functional Implementor

Report to: Managing Director

Location: Jakarta (Remote)

Level: Mid-Level

Employment type: Full-Time, Permanent

Incentro is one of the nicest (GreatPlaceToWork Awards for years in a row) and most innovative consultancy firms with offices in the Netherlands, Spain, Africa, and Indonesia. We drive change to empower our customers. By creating digital platforms, we improve the customer experience for some of the world's biggest brands. The result? Digital breakthroughs. A combination of (big) data, user research, marketing, digital design, and the drive for change has brought us here. Are you ready for the next step in your career? Welcome to Incentro!

As a Functional Implementor, you are bridging the gap between complex client business needs and cutting-edge technology. You will play a pivotal presales and architectural role, leading technical discovery and designing scalable digital ecosystems, and demonstrating how modern cloud, work OS, and Agentic AI technologies drive measurable business transformation. In this role, you will partner closely with Account Managers to turn prospective client challenges into tailored, high-impact solutions.

• Technical Discovery: Conduct deep-dive discovery sessions with prospective clients to qualify leads, understand their existing IT architecture, and map out pain points.  
• Solution Architecture & Design: Design robust, scalable, and secure technical solutions that leverage Incentro’s core portfolio (Cloud computing, SaaS platforms, process automation, and Agentic AI solutions) and are tailored to client requirements.
• Demos & Proofs of Concept: Build and present customized, high-impact product demonstrations and technical proofs of concept to show how tools such as Lark, monday.com, or custom AI agents solve specific customer challenges.
• Cross-Functional Collaboration: Collaborate closely with Account Managers to advance deals through the pipeline and ensure seamless solution delivery handovers to the implementation team post-sale.

• Exceptional presentation, communication, and storytelling skills.
• At least 3+ years of experience as a Solutions Engineer, or Technical Implementor within an IT Consulting, B2B SaaS, or Cloud environment. 
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
• Solid understanding of Cloud Architecture (Google Cloud Platform preferred, or AWS/Alibaba Cloud).
• Hands-on familiarity with Work OS & Collaboration suites (e.g., monday.com, Lark, Google Workspace).
• Familiarity with integration platforms, middleware, or workflow automation tools (e.g., APIs, Workato, Camunda).
• An active interest in and understanding of Generative AI or Agentic AI workflows.
• Fluency in English, both written and oral.

At Incentro, we believe in your personal growth, which is why we invest in you! You choose how and what you want to develop, and entrepreneurship is also a high priority for us. Do you have a good idea? Pick it up and start working on it! Of course, relaxation is also necessary in the long run; that's why we organize drinks, team outings, and an unforgettable summer adventure event yearly. We believe in taking care of ourselves, and that's why the Incentro team comes first. Your happiness and growth are at the center.

Any questions about this vacancy? Don’t hesitate to reach out at [email protected]

Submit your application via the link: wkf.ms/3YztSr1