PRODUCTION & QUALITY SYSTEM ARCHITECT ASSISTANT MANAGER

Position Description

Designation: Production and Quality System Architect Assistant Manager

Office Location: Head Office

Position Description:

Responsible for designing, developing, and maintaining digital systems that support production and quality management processes. Ensures that all IT systems related to manufacturing and quality are aligned with operational goals, integrated seamlessly with enterprise platforms, and continuously improved for accuracy, traceability, and efficiency.

Primary Responsibilities

• Design system architecture for Manufacturing Execution Systems (MES) and Quality Management Systems (QMS).
• Ensure integration with ERP, SCADA, PLC, and other manufacturing systems.
• Develop and maintain system documentation, including workflows, architecture, and data mapping.
• Analyze change requests and translate business requirements into scalable system solutions.
• Collaborate with vendors and internal teams to implement enhancements.
• Support bug fixing, data issues, and process failures.
• Work closely with Production and Quality teams to gather requirements and ensure system compliance with shop-floor and quality standards.
• Support digital transformation and lean initiatives.
  
  

Additional Responsibilities

• Monitor system performance, availability, and data accuracy.
• Support system testing, implementation, and continuous improvement activities.
• Coordinate with IT, Production, and Quality teams to resolve system-related issues.
• Maintain technical documentation and support system governance.
• Facilitate communication between internal stakeholders and external vendors.
  
  

Reporting Team

Reporting Designation: Business Solution Senior Manager

Reporting Department: IT

Educational Qualifications Preferred

Category: Bachelor's Degree

Field Specialization: Information Systems, Industrial Engineering, Computer Science, or a related field

Degree: Bachelor's Degree (S1)

Required Certification/s: Relevant certifications in enterprise systems, manufacturing systems, system architecture, or IT service management are preferred.

Required Training/s:

• Manufacturing Execution System (MES) fundamentals
• Quality Management System (QMS) fundamentals
• ERP and manufacturing system integration
• System architecture and data mapping
• IT service management and incident management
• Software testing, troubleshooting, and change management
  
  

Required Work Experience

Industry: Manufacturing, preferably steel, industrial, or process manufacturing

Role: IT System Analyst, Manufacturing Systems Analyst, System Architect, MES/QMS Specialist, or equivalent role

Years of Experience: 5–7 years of experience in IT systems related to manufacturing and quality.

Key Performance Indicators:

• Design Quality
• Integration Accuracy
• Incident Resolution Time
• System Uptime
• User Satisfaction
• Business Process Fit
  
  

Required Competencies

• System Architecture & Design
• System Enhancement & Support
• Process Alignment & Business Partnering
• Analytical and problem-solving capabilities
• Cross-functional collaboration
• Change management and continuous improvement
• Stakeholder and vendor management
• Data accuracy, traceability, and system governance
  
  

Required Knowledge

• Manufacturing Execution Systems (MES)
• Quality Management Systems (QMS)
• ERP systems and enterprise application integration
• SCADA, PLC, and manufacturing operational technology
• Manufacturing and quality management processes
• System architecture, workflows, and data mapping
• IT system troubleshooting, incident management, and change management
• Data integrity, traceability, and system availability
• Digital transformation and lean manufacturing principles
  
  

Required Skills

• System analysis and solution design
• Business requirement gathering and documentation
• ERP, MES, QMS, SCADA, and PLC integration coordination
• Technical documentation and process mapping
• Troubleshooting and root cause analysis
• System testing and user acceptance testing (UAT)
• Vendor coordination and stakeholder communication
• Project coordination and prioritization
• Data analysis and reporting
  
  

Required Abilities

Physical: Able to work in an office environment and visit manufacturing or production areas when required.

Other: Ability to analyze complex business and technical requirements, translate operational needs into scalable IT solutions, manage multiple priorities, and collaborate effectively with cross-functional teams.

Work Environment Details: Primarily based at the Head Office, with coordination across IT, Production, and Quality departments. May require visits to manufacturing facilities and collaboration with external vendors.

Specific Requirements

Travel: As required for manufacturing site visits, project implementation, and coordination with internal stakeholders or vendors.

Other Details: Must be able to support system implementation, enhancement, troubleshooting, and operational continuity in a manufacturing environment.